Here are some of the frequently asked questions our customers inquire about. If you are in need of further information feel free to contact us by phone or email.
Travel & Documentation
Yes. All travelers must carry a valid passport book (not a card).
Trips start and end in San Diego, California. Guests meet at your departure hotel in Old Town, travel through the Cross Border Xpress (CBX) to Tijuana Airport, and return the same route.
Yes, but minors must also carry a passport. If a child is not traveling with both legal parents or guardians, a notarized letter of permission is required.
Yes. We strongly recommend trip cancellation and medical evacuation coverage, as the lagoon is remote and weather can affect travel schedules.
At the Lagoon
Expect sunny days, cool mornings, and breezy evenings. Temperatures range from the 50s at night to the 80s during the day. Layered clothing is essential.
There are virtually no biting insects or dangerous wildlife at camp. When warm, there can be bees, so guests with allergies should bring an EpiPen, and everyone should wear shoes while walking around camp.
Swimming is not allowed during whale season, but kayaking and guided mangrove trips are available depending on tides.
Meals & Accommodations
Guests stay in comfortable canvas tents with real beds, cozy bedding, and screened windows. Shared bathrooms and showers are clean, solar-powered, and eco-friendly.
Meals are freshly prepared by local cooks featuring traditional Mexican dishes, fresh seafood, and vegetarian options. Snacks and beverages (including wine, beer, and margaritas) are always available.
Please inform us of dietary restrictions well in advance of your trip departure.
Whale-Watching Experience
Encounters are guided by the whales themselves. Many approach boats out of curiosity, often bringing calves alongside, but all interaction is voluntary.
Each excursion lasts approximately 90 minutes, with two trips scheduled daily, weather permitting.
Yes. Dolphins, sea lions, turtles, and migratory birds are frequently seen throughout the lagoon.
February and March are the prime months for seeing gray whales in the Baja lagoons.
Packing, Gear & Tips
Pack light. Soft duffel bags only (max 30 lbs). Essentials include layered clothing, waterproof jacket and pants, hat, sunglasses, flashlight or headlamp, sunscreen, reusable water bottle, and personal toiletries.
Yes. Aircraft safety regulations limit each traveler to 30 lbs checked luggage plus a small carry-on.
Tipping is voluntary, but customary — typically $30–$40 per guest per day, pooled among camp staff (guides, cooks, and boat captains). A tip box is provided on the final evening.
Connectivity & Safety
There is no Wi-Fi. Some guests may get limited cell reception with international plans, but connectivity is unreliable — part of the charm of disconnecting.
Minor medical issues can be handled in San Ignacio town, about an hour away by car. For serious emergencies, evacuation to a larger hospital is required. We highly recommend insurance that covers medical evacuation.
Yes. The camp runs on solar power and has a charging station for phones and cameras in the main tent.
Additional Information
We ask guests to leave natural objects in place to preserve the lagoon’s fragile ecosystem. It is illegal to take whale bones or parts of any endangered species.
All taxes and fees are included in your package. Tips are not included and are left to your discretion.
Review your packing list, bring your passport and travel documents, and plan flexible return flights from San Diego (no earlier than 6:00 PM on your final day).